Office 365 managed services help maintain the sustainable operation of Office 365 solutions. The managed services cover user help desk, administration of the Office 365 ecosystem, Office 365 implementation or evolution, including customization, integration and migration.

User support

• L1, L2, L3 support. Resolving incidents, finding root causes, modifying workflows, providing reports, and more.
• Enabling user self-support by creating a knowledge (articles, FAQ, user guides).

Maintenance and optimization

• Office 365 account and subscription administration.
• Regular Office 365 health checks to detect and eliminate performance and security bottlenecks.
• Stable work of your Office 365 solution.
• High security and industry compliance of your Office 365 solution.

Development and evolution

• Office 365 improvements through customizations, integrations and workflow automation.
• Custom solutions based on Office 365 like intranets, DMS, LMS, KMS, ticketing and help desk.
• Office 365 migration.
• Remote training on new solutions for users and admins.
• A content governance model.